Jobid=1ccf5449a7f0 (0.074)
Exciting Opportunity in Bulgaria! Patrique Mercier Recruitment ES is seeking a Dutch Speaking Customer Support representative for the Telecommunication Department to join our dynamic team in beautiful Bulgaria! If you're fluent in Dutch and have a passion for helping customers in the telecommunication industry, this role is perfect for you!
In this important position, you will assist Dutch-speaking customers with their telecommunication inquiries, providing excellent service and support. Enjoy the rich culture and stunning landscapes of Bulgaria while being part of a supportive and professional team. If you're ready to embark on a new adventure and develop your career in the telecom sector, we want to hear from you!
Your Responsibilities
- Provide exceptional customer support to Dutch-speaking clients through various channels including phone, email, and chat.
- Assist customers with inquiries regarding telecommunication products and services, ensuring their satisfaction.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with team members to achieve service goals and enhance customer satisfaction.
- Participate in ongoing training to stay informed about industry trends and product features.
Requirements
- Fluency in Dutch (written and spoken) is essential.
- A strong commitment to providing excellent customer service.
- Previous experience in customer support or telecommunications is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Willingness to relocate to Bulgaria and embrace a new cultural experience!
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- No weekends
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract
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